Privacy Policy

1. Introduction

SurveyHub ("we," "our," or "us") operates as a survey routing platform that connects users with third-party market research surveys. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

2. Information We Collect

We collect the following types of information:

• User Identifier: A unique identifier you provide to access surveys
• Device Information: Device type (desktop, mobile, tablet) for survey routing
• Geographic Information: Country-level location for survey eligibility
• Session Data: Timestamps and session identifiers for tracking survey participation

3. How We Use Your Information

We use the collected information to:

• Route you to appropriate third-party surveys based on eligibility criteria
• Track survey completion status (complete, terminate, quota full)
• Improve our platform's functionality and user experience
• Comply with legal obligations and prevent fraud

4. Third-Party Survey Providers

When you participate in surveys through our platform, you will be redirected to third-party market research providers. These providers have their own privacy policies governing the collection and use of your survey responses. We encourage you to review their privacy policies before participating.

5. Data Sharing

We do not sell, rent, or trade personal data. SurveyHub does not collect personally identifiable information unless explicitly required by a research partner for survey eligibility purposes.

We may share limited information with:

• Survey Providers: User identifiers and basic demographic information necessary for survey routing
• Service Providers: Third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability

9. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through our platform's support channels.